Returns & Exchanges

At Dolce Bakery, we take pride in our artisanal treats; however, due to the perishable nature of our products, we offer resolutions for items that arrive damaged or incorrect. Please review our quality guarantee steps below to ensure your satisfaction with every order.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your baked goods for any signs of transit damage or order inaccuracies.

• 2.
  Document the Issue

  Capture clear photographs of the product and packaging if there is a quality concern, as these are required for processing a claim.

• 3.
  Contact Support

  Email our guest services team within 24 hours of delivery with your order number and the documentation of the issue.

• 4.
  Resolution Process

  Our team will review your request and provide a replacement shipment or a store credit refund for any qualifying quality issues.